At Digital Play. (“Digital Play”), we value your privacy. Regardless of whether you are our customer, a visitor to the Digital Play website, or someone we deal with in our ordinary course of business, protecting your privacy is important to us and is a responsibility that we take very seriously.
Your personal data is therefore processed with great care and in strict compliance with applicable data protection law. Our Privacy Management Policy is based on the European Union General Data Protection Regulation (‘GDPR’) and this may apply across markets both inside and outside the European Economic Area. Our privacy management policy establishes a framework within which local data protection and privacy laws are respected and sets a baseline for those markets where there are no specific legal requirements
In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain and what your rights are in this regard. For the purposes of this Privacy Policy, any reference to “Services” is a reference to all the products and services offered by Digital Play, whether available online or offline, and any reference to “Site” is a reference to any of the Digital Play website.
By using our Site or our Services, or otherwise providing information to us, you agree that your personal information will be handled as described in this Privacy Policy. You also agree to the terms for accessing and correcting data as described in this Privacy Policy. Your use of our Site or Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Service (which are incorporated by reference into this Privacy Policy). Depending upon your interactions with Digital Play, other terms may also be applicable to you.
Digital Play (Hereinafter, Digital Play), a company with registered office in London.
You can contact us by sending an email to the following address: info@digitalplaytech.com
When you use our website, we sometimes collect and process your personal data based on your consent.
Please note that you may withdraw your consent at any time. Please contact us, if you wish to withdraw your consent, (see data Protection contact information).
If you withdraw your consent, we will stop the processing of your personal data, unless we are entitled or obliged to continue the processing or storage of your personal data on another legal basis, e.g., pursuant to legislation.
Withdrawal of your consent will not affect the lawfulness of the processing prior to the withdrawal.
If you withdraw your consent, you may not be able to use the functions offered on our website in full.
The legal grounds for the use and processing of the data are as follows: the consent of the person providing information through the forms provided for the Specific Purpose, the execution of the contractual relationship, the fulfilment of legal obligations and/or the legitimate interest of the Data Controller in maintaining professional contact and sending commercial communications about its products and services.
For any other processing of your personal data, Digital Play will obtain for each specific case your express consent, in which case this will constitute the legitimate basis of the processing.
Finally, your personal data may also be used to comply with the different legal obligations that Digital Play must observe in which case this will be the legitimate basis.
Digital Play will only keep your personal data for as long as it is necessary to carry out the purposes for which they were collected and/or to attend to possible responsibilities, as well as to defend claims, as long as you do not revoke the consents granted. In this case, or after this period, your data may be kept and blocked during the legally established periods.
In these cases, the information will be kept duly blocked with restricted access to certain profiles, with the necessary technical and organizational measures to guarantee the security of the information, avoiding its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. After said periods, the data will be deleted or anonymized, as appropriate, and in accordance with the applicable regulations.
Regarding the recipients of our commercial communications, we will use and process their data until the moment they decide to unsubscribe or opt out from our communications. All our commercial communications via email allow the recipient to opt out from receiving further emails.
When you communicate or do business with us, we collect information from you, and this may include personal information. For example, we collect information from you when you sign up for our Services, create an online account with us, request information, participate in a contest or survey, or otherwise contact us.
The type of information that we collect depends on your interaction with us, but may include, where permitted by applicable law, the following: your name, company name, email address (business or personal), mailing/billing address (business or residential), telephone number (business or personal), and any other information that you choose to provide.
We automatically collect the following information about your use of our Site or online Services through cookies, web beacons, log files and other technologies: your domain name, your browser type and operating system, web pages you view, links you click, your IP address, the length of time you visit our Site or use our Services, your activities on our Site or Services (including your movement through our Site), and the referring URL or the webpage that led you to our Site. Please see the section “Our Use of Cookies and other Tracking Mechanisms” below for more information.
Where permitted by applicable law, we also collect information about your use of our telecommunications and services, amongst other data.
We also may collect information about you, such as name, contact, or demographic information from third party sources, such as research service providers. Where permitted by applicable law, we may combine this data with information that we already maintain about you. We will use this information as described in this Privacy Policy.
Keep in mind that we always inform you before we collect your personal data.
We use the information that we gather about you for the following Specific Purposes.
We may share your information as follows (attending at all times to the previously mentioned Specific Purposes):
– Affiliates. We may disclose the information we collect from you to our subsidiaries. Our subsidiaries may use your information for the purposes indicated in this document, including, to market their products and services to you, to the extent permitted by law.
– Marketing Partners. We may jointly offer a product or service, such as data and internet communications products and services, with third parties who are system integrators, resellers, solution partners, network partners and affinity organizations. If we do so, we may share your information, such as your email address, phone number, or mailing address, with these third parties to assist in providing and marketing that product or service to you, as well as to enable the third parties to market their own products and services to you. We also may share your information with companies that are system integrators, resellers, solution partners, partners and affinity organizations, and whom we believe might offer products and services of interest to you; these companies may market to you, and may share information with you about their products and services.
– Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. We take steps to ensure that third party contracts contain appropriate data protection and security language.
We may also share your information in the following circumstances and with the following persons/entities:
– Other Purposes for which we may seek your consent: From time to time, we may seek your consent to use your information for a purpose not described in this Privacy Policy. We may also share your personal information with third parties under other circumstances where we have your consent. For example, we may offer you the opportunity to participate in a survey or promotion; where applicable, your information will be used and shared as described in the instructions/rules to that survey and/or promotion.
– Business Transfers: If we are acquired by or merge with another company, or if substantially all of our assets are transferred to another company (which may include as part of bankruptcy proceedings), we may transfer the information we have collected from you to the other company.
– In Response to Legal Process: We may disclose the information, we collect from you in order to comply with applicable law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.
– To Protect Us and Others: We may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Privacy Policy, or as evidence in litigation in which we are involved.
– Aggregate and De-Identified Information: We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.
– Job Applicants: If you submit your resume or otherwise apply for a job with Digital Play, we use and disclose the information you submit for employment consideration only unless we otherwise obtain consent from you.
– Third-Party and Networks: We may use third parties such as network advertisers to display advertisements about Digital Play on third party website. Network advertisers display advertisements on third-party Site, based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested.
Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads, to personalize advertising content to you, and to track your movements on our Site and on other third-party Sites. These third-party cookies and other technologies are governed by each third party’s specific Privacy Policy, and not this one. We may provide these third-party advertisers with de-identified information about your usage of our Site and our Services, as well as aggregate information about visitors to our Site and users of our Services; however, we do not share your personal information with these third parties.
You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”), the Digital Advertising Alliance (“DAA”), or, in Europe, the European Interaction Digital Advertising Alliance (“EIDAA”).
– Communications And Marketing: Where permitted by applicable law, we may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the e-mail or filling out the following form with your request: info@digitalplaytech.com
Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
– User-generated content:
We may invite you to post content on our Site, including your comments, pictures, and any other information that you would like to be available on our Site. If you post content to our Site, the information that you post will be available to other visitors to our Site. If you post your own content on our Site or Services, your posting may become public and we cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy.
-Third-party links:
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share Personal Data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, please read the privacy policy of the other websites that you visit.
To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect through our Site and the provision of our Services.
In addition, we limit access to Customer Personal Data to those employees, agents, contractors and other third parties who have a business need to access it. They will only process Customer Personal Data on our instructions and are subject to a duty of confidentiality.
We require all third parties to respect the security of Customer Personal Data and to process it in accordance with applicable data protection laws.
We have put in place procedures to deal with any suspected Personal Data breach and will notify Customers and any applicable regulator of a breach where we are legally or contractually required to do so.
Despite our best efforts, you will appreciate that no data security measures can guarantee 100% security. You should therefore take steps to protect against unauthorized access to your password, phone and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.
We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.
At any time and free of charge, you may exercise the following rights:
In order to exercise these rights, you may write to Digital Play at the following address: https://digitalplaytech.com/contact/; or send an e-mail to info@digitalplaytech.com, in any case specifying the reference “Personal Data” and attaching a copy of your ID card or alternative identification document and indicating the specific right you wish to exercise.
To protect your privacy and security, we will also take reasonable steps to verify your identity.
We also inform you that you have the right to contact the Data Protection Authority in the Republic of Seychelles and file a complaint in the event of infringement of data protection legislation with regard to the processing of your personal data.
We may need to transfer your information to other Group companies (for example, if the information you request is delivered by them) or service providers in countries outside the European Economic Area (EEA). The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway: they are considered to have equivalent laws when it comes to data protection and privacy. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the EEA, or if you use our services and products while visiting countries outside this area.
If Digital Play sends your information to a country that is not in the EEA, we will make sure that your information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to EU data protection standards, then we will ask the third party to enter into a legal agreement that reflects those standards.
Digital Play takes steps to ensure that your personal information is protected when transferred to and processed by Digital Play and other entities, and to ensure that such processing complies with applicable laws. If you have questions about the third parties to whom we have transferred your information, you may email us at info@digitalplaytech.com
This Privacy Policy is subject to change, and any changes to this Privacy Policy will be posted on our Site. All information submitted through the Site to Digital Play is subject to the terms and conditions of this Privacy Policy, as amended.
You may email us at the following address – please describe the nature of the problem or issue you wish to report in detail, or you may write to us at the following address: info@digitalplaytech.com
Digital Play has a firm commitment with the protection of the personal data and the privacy of our users, so to guarantee the security and to protect the personal data obtained in accordance with the exposed thing in this policy of privacy, we commit to carrying out all the technical safety measures necessary to prevent their loss, manipulation, diffusion or alteration.
Date of last update: February, 2023
This document is to inform users about our policies regarding the collection, use, disclosure and retention of Personal Information.
When you sign up for our Service, you agree to the collection and use of information in
accordance with this policy. The Personal Information we collect is used to provide and improve the Service. We will not collect, use or share your information with anyone except as described in this Privacy Policy.
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to GPS location information, your access identification (to the platform), the type of device as well as the versions of android and the app you are using. The app uses third party services that may collect information used to identify you for purposes of monitoring performance of the application and recording errors and or failures.
Link to privacy policy of third-party service providers used by the app
● Google Play Services
● Firebase Crashlytics
The application will facilitate the verification and transmission of SIM ownership information. This SIM ownership information will not be held within the application and its resources but will only be transmitted to the designated mobile network operator’s (MNO) databases/endpoints as well as the national Central SIM Registry. We will not retain personal information for longer than is necessary for the purpose for which it was collected except where retention is necessary for compliance with legal obligation.
The application will access several device resources as it is used. This access will require express permission from the user in order to be utilized. These resources include:
● Internet access
● Near field communication (NFC)
● Geo-locator
● Device camera
● Internal phone memory
The denial of access to any of the above would result in the inability of the application to function. If your device does not have any of the features listed, then you would be unable to use the application.
We want to inform you that whenever you use our Service, in case of an error in the app, we
collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may contract third-party companies or individuals to:
● facilitate our Service;
● perform Service-related services; or
● assist us in analyzing how our Service is used.
These third parties may have access to the Personal Information of users. For the avoidance of doubt, this Personal Information relates to specifically to log data and other service-related information as above and does not include SIM ownership information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated to take all reasonable security measures to protect your Personal Information in their possession, from loss, misuse, destruction and unauthorized access. Third-party service providers are also obligated not to disclose or use the information for any other purpose.
We value your trust in providing us with your Personal Information, thus we strive to comply with the provisions of the Data Protection Act, 2012 (Act 843), and use commercially acceptable means of protecting it. Where necessary, we will take additional precautions in protecting sensitive information. Please note, however, that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security especially in situations beyond our reasonable control.
This Service may contain links to other sites. If you click on a third-party link, you will be notified of the redirection to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18 years of age. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us
with personal information, please contact us so that we will be able to take necessary actions. We will only process Personal Information of a child between the ages of 15 years and 18years with the consent or authorization of a parent or guardian. Parents and guardians can change or revoke their consent. We will immediately delete information from our servers following any such revocation.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2023-06-12
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at dev@digitalplaytech.com